About Aubrianna’s Photo Magnets
Aubrianna’s Photo Magnets is a family-run Riverside, California business that turns favorite photos into custom keepsakes for refrigerators, lockers, offices, gifts, parties, weddings, and special events.
Every order is printed in full color, mounted on a strong magnetic backing, finished for everyday handling, and checked before packing. From a small family set to a larger event order, our goal is simple: make the moments you love easy to see every day.
Contact
Questions about an order, shipping, photo quality, or a custom request? Email orders@aubriannasphotomagnets.com. We typically reply within one business day.
Aubrianna’s Photo Magnets
P.O. Box 93
Riverside, CA 92513
Frequently Asked Questions
What file types do you accept?
We accept JPG and PNG files. Bright, clear, original photos usually print best. Avoid screenshots, heavily compressed images, or photos downloaded repeatedly through messaging apps when a higher-quality original is available.
What happens if my photo is blurry or low resolution?
We review each photo before printing. If the resolution may noticeably affect print quality, we will email you and hold the order for up to three business days while waiting for a replacement. If we do not hear back, we may print the file as submitted.
How long does production and shipping take?
Most orders are printed and shipped within 1-2 business days after we receive usable photo files. USPS transit typically takes another 2-5 business days. These are estimates, not guaranteed delivery dates. Large, event, or replacement-file orders may take longer.
Do you ship internationally?
We currently ship within the United States only.
What is your return policy?
Because each magnet is custom made from your photos, we do not accept returns for a change of mind. If your order arrives damaged, contains the wrong items, or has a production error, email us within seven days of delivery with your order number and a clear photo of the issue. We will review it and, when appropriate, reprint and reship the affected item.
Can I order magnets for an event or business?
Yes. Email us with the quantity, magnet size, event date or deadline, shipping ZIP code, and number of different photos. We will confirm availability and provide a quote when special handling or bulk pricing applies.
When do I upload my photos?
Upload or provide your photo on the product page before adding the item to your cart. If the product-page uploader does not work, do not place the order yet. Email orders@aubriannasphotomagnets.com before ordering so we can help you complete the required upload securely.
Do you send digital proofs?
No. Standard orders are produced without a digital proof. We review the submitted file for obvious resolution concerns and contact you only when a replacement may be needed.
How do I track my order?
We email a USPS tracking number after your order ships. Customers who created an account during checkout may also view order status from their account.
Can I change my shipping address after ordering?
Email orders@aubriannasphotomagnets.com with your order number as soon as possible. We can update the address only before the package ships.
How It Works
- Choose your magnet size and set quantity.
- Upload or provide your JPG or PNG photo on the product page.
- Add the product to your cart and complete checkout.
- We review the file, produce your magnets, and contact you if the resolution may affect quality.
- We pack the order, ship it with USPS tracking, and email the tracking number.